Privacy Policy
Privacy Policy
Last Updated: March 7, 2025
INTRODUCTION
This privacy policy explains how we collect, use, and protect your personal data when you use our website (<a href="../../../">https://mindmotive.ai</a>) and access our AI-powered text generation services. We comply with the General Data Protection Regulation (GDPR), Payment Services Directive 2 (PSD2), and other applicable data protection laws to ensure your information remains secure while you focus on creating high-quality content for your business needs.
PSD2 is the second iteration of the Payment Services Directive, an EU directive that regulates payment services and enhances security for online payments while ensuring you can make secure purchases of our text generation services and credits.
CONTROLLER INFORMATION
Email Address: info@mindmotive.ai
Website: https://mindmotive.ai
WHAT DATA WE COLLECT
We collect personal data including contact information (name, email, phone), account details, payment information, browsing behavior, device information (IP address, browser type), and usage history of our text generation services. This information helps us provide you with seamless access to our AI-powered services and improve your experience with our content generation tools.
WHY WE USE YOUR DATA
We use your data to:
- Provide access to our AI text generation services
- Process payments and manage your credit balance securely
- Deliver generated content promptly to your account
- Communicate about your purchases, credit usage, and account information
- Improve our AI text generation offerings and algorithms
- Protect against unauthorized access to your account and content
- Send information about complementary services (with your consent)
- Comply with legal obligations
LEGAL BASIS FOR PROCESSING
We only process your data when we have a legal reason to do so: when you give us permission, when we need to fulfill our contract with you (providing access to our text generation services), when we have a legal obligation, or when we have a legitimate business interest that doesn't override your rights.
YOUR RIGHTS UNDER GDPR
Under GDPR, you have several rights regarding your personal data. You can:
- Access your information and get a copy of your data
- Correct any incorrect information we have about you
- Request deletion of your data (except where we need to keep it for legal reasons)
- Limit how we use your information
- Transfer your data to another service
- Object to data processing (especially for marketing)
- Withdraw consent at any time
To exercise these rights, email us at info@mindmotive.ai and we'll respond within 30 days.
HOW WE PROTECT YOUR DATA
We use encryption, secure access controls, and regular security updates to protect your information and ensure only you can access your generated content and account. Our systems are designed to provide a safe environment for your content creation journey while keeping your information secure.
COOKIES AND TRACKING
We use cookies to improve your experience and help you use our text generation services effectively. These include necessary cookies for site functionality, analytics cookies to understand how people use our services, and marketing cookies to recommend relevant features.
When you first visit our site, you can choose which types of cookies to accept. You can change your preferences anytime through the "Cookie Settings" link at the bottom of our website.
PSD2 AND SCA COMPLIANCE FOR PAYMENTS
We process payments in compliance with the Payment Services Directive 2 (PSD2) to ensure your purchases of credits and subscriptions are secure and protected.
Strong Customer Authentication (SCA)
When you purchase our credit packages or subscriptions, we implement Strong Customer Authentication (SCA) as required by PSD2. This means you'll need to provide at least two of the following to verify your identity:
- Something you know (password, PIN code)
- Something you have (mobile phone, security token)
- Something you are (fingerprint, face recognition)
SCA applies to online transactions above β¬30, although some exemptions exist for low-risk transactions. This protection ensures that only you can make purchases on your account.
Your payment data is processed securely by our payment providers who comply with PSD2 regulations. We never store complete payment card information on our systems.
ACCESS TO GENERATED CONTENT
When you use our AI text generation services:
- You receive access to your generated content immediately
- Your content history is stored in your account for easy reference
- Generated content is for your use and you own the rights to it
- Your credit balance is updated after each generation
DATA SHARING
We only share your data when necessary: when legally required, with your permission, to fulfill our contract (payment processors, hosting providers), or when we have a legitimate business reason.
HOW LONG WE KEEP YOUR DATA
We keep your data only as long as needed:
- Account data while your account is active plus 30 days
- Purchase and credit usage records for 10 years (tax requirements)
- Payment processing data only during transactions
- Support communications for 2 years
- Marketing data until you withdraw consent
Information about your generated content and credit usage remains in your account so you can reference your past work when needed.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. For significant changes, we'll notify you by email or through our website before they take effect. We recommend checking this policy regularly.
CONTACT US
If you have questions about this Privacy Policy, need help accessing your content, or have concerns about how we handle your data, please get in touch with us at info@mindmotive.ai.
COMPLAINTS
If you believe we're not handling your data properly, you can contact us directly or file a complaint with your local data protection authority.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. We're committed to protecting your privacy while supporting your content creation needs.